Discover four days of free retail talks, workshops and expert sessions, all live on the Counter Talks Stage.
Think of it as the industry's shop counter. It's where ideas are swapped, connections are made and the conversations that shape next season happen. Expect practical sessions on consumer trends, AI for retail, social media, visual merchandising and smarter buying, led by the people doing it best.
Browse the agenda below and pick the sessions worth a front-row seat.
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06 Sept 2026
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- New Products
- Opportunities
Counter Talks StageDiscover the next big thing in fashion retail as emerging brands take to the stage to present innovative, standout collections. From design to commercial retail potential, finalists will pitch their p ... -
- Trends
- Customer Experience
- Transformation
Counter Talks StageDiscover the hidden potential within your store with John Abbate, Economic Growth Lead for High Streets at Westminster City Council and Online Visual Merchandising Tutor at SDEA. Drawing on his experi ... -
- Leadership
- Resilience
- Customer Experience
Counter Talks Stage)
What makes customers choose one business over another – and keep coming back? Join three founders from the Buy Women Built community as they share how they've built trust through storytelling, authent ... -
- Trends
- Opportunities
Counter Talks StageWhether it's Bluey, Barbie, Harry Potter or Mickey Mouse, licensed products are everywhere – but many retailers don't fully understand how licensing works, how to get involved, or the opportunities it ... -
- AI & Data
- Opportunities
- Digital Growth
Counter Talks StageLearn to save time and enhance your social media presence by leveraging AI tools to identify trends, build a strategy and create content.
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07 Sept 2026
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- New Products
- Trends
- Opportunities
Counter Talks StageAward-winning products don't just generate industry recognition - they help retailers identify standout products with proven consumer appeal. Join us to discover how Gift of the Year, one of the indus ... -
- New Products
- Opportunities
Counter Talks StageSee the latest homeware and gifting brands pitch products designed to delight customers and drive sales. Finalists will showcase unique concepts, thoughtful design and strong retail credentials as the ... -
- Community
- Leadership
- Resilience
Counter Talks StageRetail crime has become a daily reality for businesses of all sizes. With 77% of retail workers experiencing abuse, 23% facing physical violence and nearly half dealing with incidents every single wee ... -
- Opportunities
- Digital Growth
Counter Talks StageTikTok Shop moves fast, and separating lasting strategies from short-term hype can be challenging. This session cuts through the noise. Strategists from Social United, alongside the TikTok Shop team, ... -
- Leadership
- Opportunities
- Transformation
Counter Talks StageThere’s no single definition of success in independent retail. But for founders who do want to grow beyond one location and build towards a chain, what does it take to make that leap? SaveTheHighStree ... -
- Profit
- Trends
- Opportunities
- Digital Growth
Counter Talks StageOnline behaviour is changing - and so is the way brands sell. From the ever-evolving world of social media advertising to the rise of live shopping, this session unpacks the trends driving sales today ... -
- AI & Data
- Opportunities
- Digital Growth
Counter Talks StageDevelop practical AI skills and discover how to turn everyday business challenges into opportunities for growth and innovation. -
- Opportunities
The ClubhouseDiscover Whatnot, the largest live commerce platform in the UK, U.S. and Europe. Throughout Autumn Fair, Whatnot sellers will go live from The Clubhouse, showing how businesses can connect directly wi ...
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08 Sept 2026
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- Trends
- Opportunities
- Digital Growth
Counter Talks Stage)
In this fireside chat, the Co-Founder of Shopify agency Squashed Pixel shares practical strategies for attracting more customers, converting more shoppers and turning an online presence into a powerful driver of business growth.
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- New Products
- Opportunities
Counter Talks StageJoin a showcase of inventive brands creating products that inspire play, learning and family lifestyles. From educational toys and imaginative games to children's clothing and accessories, finalists w ... -
- Opportunities
The ClubhouseJoin Katy and Lynsey, the duo behind the Buying and Beyond podcast and founders of The Buyers Club - a community created especially for retail buyers. Whatever your level, from Buying Admin Assistant ... -
- New Products
- Trends
- Digital Growth
Counter Talks StageElyse McAvoy, Industry & Trends Expert at Faire, reveals the latest consumer insights, buying behaviors, and product trends set to shape the season ahead. Drawing on the Voices of Retail report, produ ... -
- Digital Growth
- Customer Experience
- Transformation
Counter Talks StageService platforms have a powerful starting point for commerce: customer trust, recurring demand, and a service experience people already rely on. The challenge is turning that trust into a marketplace ... -
- New Products
- Resilience
- Trends
- Opportunities
- Transformation
Counter Talks StageIn a world of algorithms, AI and endless scrolling, where do the smartest retailers really find their best ideas? Join the Buying & Beyond live podcast as we explore how leading retailers stay ahead b ... -
- Opportunities
- Digital Growth
Counter Talks StageLeverage the best of Google tools to showcase your business online.
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09 Sept 2026
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- AI & Data
- Community
- Profit
- Leadership
- New Products
- Resilience
- Trends
- Opportunities
- Digital Growth
- Customer Experience
- Transformation
Counter Talks Stage)
Join the conversation with a community of founders, retailers and industry experts coming together for a day of honest discussions, shared experiences and real practical takeaways. What to expect: Rea ...
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