Improving your ROI: how to transform your team’s productivity
09 Sep 2025
Retail Corner
Visual Merchandising & Styling
Customer Experience
Physical Retail
For most businesses, staff represent the biggest cost, and one you can’t cut without damaging your customer’s experience. Customer Experience expert Stephen Spencer and award-winning independent retailer Michael Apter will share how to gain a deeper insight into your customer experience, and turn your team into Michelangelos of sales!