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Improving your ROI: how to transform your team’s productivity

09 Sep 2025
Retail Corner
Visual Merchandising & Styling Customer Experience Physical Retail
For most businesses, staff represent the biggest cost, and one you can’t cut without damaging your customer’s experience. Customer Experience expert Stephen Spencer and award-winning independent retailer Michael Apter will share how to gain a deeper insight into your customer experience, and turn your team into Michelangelos of sales!
Speakers
Stephen Spencer, Ambience Director - Stephen Spencer + Associates
Michael Apter, Owner - Paper Tiger
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