Free 1:1 advice to boost customer spend and ROI
Come see us at Stand 8C66, Hall 8
Discover powerful, simple ways to increase spend
The Ambience Clinic, in partnership with Stephen Spencer + Associates, offers free, expert 1:1 advice that sparks emotional engagement, elevates value perception and encourages customers to spend more — whether you’re a retailer or exhibiting brand.
Drop by Stand 8C66 in Hall 8 for your appointment with a retail specialist. You’ll leave with immediate, practical actions to improve productivity and increase ROI from your customer experience.
HOW TO BOOK
To secure your slot in advance, simply email startyourjourney@stephenspencerassociates.com and let us know which day, time, and topic you'd prefer. If you're exhibiting and can't leave your stand – either email us or let your Autumn Fair representative know and we'll come to you.
MASTERCLASSES
Stephen Spencer + Associates will also be delivering masterclasses on the Retail Corner Stage - right opposite the Ambience Clinic:
MONDAY 8TH SEPTEMBER, 15:05
Improving Your ROI: how harnessing the senses can transform your customers’ propensity to spend
In these times when every penny needs to work harder, discover powerful yet simple ways to trigger your customers’ emotional engagement, value perception and propensity to spend more money in your store. Customer Experience expert Stephen Spencer and fragrance specialist Demi Pendakis will share insights, ideas, and practical suggestions to get more from every customer interaction.
Speakers
Stephen Spencer, Ambience Director - Stephen Spencer + Associates
Demi Pendakis, Founder - F.Y.G
TUESDAY 9TH SEPTEMBER, 12:05
Improving your ROI: how to transform your team’s productivity
For most businesses, staff represent the biggest cost, and one you can’t cut without damaging your customer’s experience. Customer Experience expert Stephen Spencer and award-winning independent retailer Michael Apter will share how to gain a deeper insight into your customer experience, and turn your team into Michelangelos of sales!
Speakers
Stephen Spencer, Ambience Director - Stephen Spencer + Associates
Michael Apter, Owner - Paper Tiger
Find out more about Stephen Spencer + Associates here: www.stephenspencerassociates.com
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