Replay: The Main Stage at Autumn Fair 2018

Kirsty Keen, Senior Consultant at Visual Thinking talks us through visual merchandising and how it can respond to changing customer behaviour, simplify purchase decisions, aid discovery and create memorable customer experiences in physical retail.

 

In this fascinating session Daine Wehrle examines how  behaviors are shaping how consumers are shopping and how the high street is responding by trying to create new customer experiences and focusing on building loyalty.
 

 

Tony Scott, retail consultant at Retail spa talks us through how your past sales performance is the key to unlocking greater sales revenues in the immediate future.

 

 

Polly Barnfield, OBE and founder of Maybe discusses how digital activities can help our high streets evolve and the successes of the #WDYT campaigns in the 20 pilot towns it impacted.
 

In this session  Trouva’s Orla McDonald explores how independents are leading the way in immersive shopping and giving their customers the opportunity to escape the daily routine.                     

                                                 

 

How do fashion and consumer demands for certain colours, textures, and style impact interior design? Ruth Wasserman, design director at Made.com talks us through how made.com translates all of this to create their own design aesthetic.

Henri Davis, Independent Retail Advisor and Deputy Chairman for the The Giftware Association outlines the trends we have seen in 2018 and how social and economic events will impact design and consumer demand as she looks at what could change in 2019.
                                                                                 

 

Executive Editor for Retail Week, George MacDonald talks to retail entrepreneur Theo Paphitis about the surprising twists and turns in his own career, Brexit, how he stays grounded and just how important people are within a business.                    
 

 

Sue Benson, Managing director of the market creative takes a fascinating look at the behaviours that influence people to act in the way that’s they do and how embracing the power of behavioural-thinking will let them connect in a richer way with their customers.