Improving Your ROI: how harnessing the senses can transform your customers’ propensity to spend
08 Sep 2025
Trends
Visual Merchandising & Styling
Customer Experience
In these times when every penny needs to work harder, discover powerful yet simple ways to trigger your customers’ emotional engagement, value perception and propensity to spend more money in your store. Customer Experience expert Stephen Spencer and fragrance specialist Demi Pendakis will share insights, ideas, and practical suggestions to get more from every customer interaction.